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Some frequently asked questions below. If you’re still unsure, then just give us a ring or drop us an email.

  • What are check in and check out times?

    You’re welcome to check in from 3pm – if you arrive earlier and need us to store some luggage we’re happy to oblige. Check out is 11am.

  • Is the hotel dog-friendly?

    We have 3 dog-friendly rooms and provide a cosy bed for your four legged friend to sleep on. Whilst we do not permit dogs into our restaurant they are very welcome in our bar & lounge area as well as our outdoor dining area. We also have a dedicated pooch paddock for you to take your dog too!

    To book a dog-friendly room please call us on 01565 650333

  • Is there a car park?

    Yes – we have 220 car parking spaces which are complimentary

  • Do you have electric vehicle chargers?

    Yes, we have a number of E. On electric vehicle chargers in our car park. To operate the Electric Charging point please download the E. On Charge App and follow the instructions. Alternatively use the Pay as you Go shown on the charge point. For the courtesy of other guests please remove your car from the bay once fully charged.

    Operating Instructions

  • What family facilities are there?

    We have family rooms that can take up to 2 adults and 2 children and do have some interconnecting rooms too. We offer high chairs, children’s menus and cots/ extra beds too.

  • Do you cater for special diets?

    Yes – we have a team of talented in house chefs and if you let us know – ideally in advance for more unusual requests – we’ll do all we can to ensure you can enjoy a great meal with us. Vegetarian and gluten free dishes appear on our main menu as the norm.

  • What are the adult only swim times?

    Adult only swim times are 11am until 4pm daily.

  • Conferences & Meetings - Terms & Conditions

    Please read this document in conjunction with the meetings and event contract issued by Cottons Hotel & Spa.

  • What are your opening times?

    Our opening times are 6:00 - 23:59